COVID-19 Update

5/8/2020

>>PLEASE COMPLETE THIS QUESTIONNAIRE BEFORE YOUR APPOINTMENT<<

Dear Bumgarner & Martin Orthodontics Families,

Welcome back! We are thankful for you and so excited to see you all again! We have been hard at work preparing for your appointment, and we want to share with you a little about our process to provide the utmost safety for our patients and team.

Before Arrival
  • Brush your teeth (our brushing station is currently closed)
  • Bring mask with you to wear in building
  • Complete 30 second questionnaire within 24 hours of your appointment
  • Questionnaire link is HERE 
Upon Arrival
  • Once parked, call the office:
    • Wake Forest: (919) 556-7820
    • Knightdale: (919) 266-6556
    • Raleigh: (919) 782-0263
  • Team member will confirm that questionnaire is completed (if not, will send you an email with link to complete) and acquire updated mobile phone number
  • Once a clinical chair is ready, will send a text to have you enter office
Entry
  • Team member will meet you at front door for temperature check
  • Families should stay in car unless young child needs to be accompanied
  • Practice social distancing with other patients 
Follow-Up
  • Once appointment is completed, patient will return to the car. 
  • As patient exits we will call to make next appointment and are happy to answer questions or take payment by phone.

We appreciate you being candid and honest in your questionnaire; we will plan to reschedule any symptomatic patients.  Please note that strenuous activities or a hot car may elevate your temperature readings, so try to avoid this before your appointment. 

Thank you for your patience with this new protocol.  This is only one aspect of numerous facets of our practice that we have worked on to provide the safest environment possible.  We plan to review and adjust protocols as the situation progresses, but please rest assured that we will continue to strive to bring you the best orthodontic experience!

Sincerely,

Dr. Bumgarner, Dr. Martin, and the BMO Team

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